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KORI KRILL OIL PRIVACY POLICY

Last Revised: September 14, 2022

This Privacy Policy describes:

  • the information that Epion Brands, LLC and our affiliates and subsidiaries’ (“we”) collects from you in any form, including when you interact with our Kori Krill Oil website ("Website"), korikrilloil.com and its related domains, including www.korikrilloil.com, shop.korikrilloil.com, lp.korikrilloil.com, buy.korikrilloil.com and korikrilloilrewards.com;
  • how we collect, use and disclose the information that we receive, including sharing that information with third parties; and
  • how we store and secure information

Table of Contents

How to Contact Us

If you have any questions, concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any suspected security violations to us, please contact us at the following email address, phone number, or mailing address:

[email protected]

1-833-48-KRILL

15 S. Grady Way, Suite 610, Renton, WA 98057

Services We Provide

We offer the following services (“Services”) to our customers:

  • Information about and where/how to buy our brand of krill oil Omega-3 supplements called Kori Krill Oil.
  • Ability to purchase Kori Krill Oil on our website and have it shipped to you.

Information We Collect

Information You Provide to Us and our affiliates.

We will collect data from you that you voluntarily provide.

  • Communications Information. We collect information you provide to us for contact information, including, email address, first and last name, phone number, and your address.
  • Contact Us/Support. If you provide us with feedback, contact us via e-mail, or contact us for support services, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
  • User Generated Review and Recommendation Information. If you provide a product review, we will collect information you choose to share related to your opinion of our product, including photographs, comments, rating, and information you choose to share about yourself, including screen name, approximate location, age range, gender or other information contained within your user generated content.
  • Payment, Billing, and Shipping Information. Through our merchant services provider, we collect information you provide for payment and delivery purposes, if you choose to make a purchase via our shop.korikrilloil.com e-commerce site.

Information Collected via Technology.

  • Usage Data. When you interact with our Website, we may automatically collect usage data, including your device’s Internet Protocol address, browser type, browser version, the pages of the Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We may collect this similar information if you access the Website from a mobile device. We use this information to analyze trends, administer the Website, track users’ movements around the Website, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the information may be collected so that when you visit the Website or the Services again, it will recognize you. We may also utilize analytics providers, e.g., Google, Hotjar, and Facebook, to provide additional analytics services to us. Please feel free to visit each of these services’ privacy policies to learn more about their privacy practices.
  • Cookies. Like many online services, we use cookies and similar technologies to collect information about your visit to our Website. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We use Cookies and similar technologies to make the Website more useful to you and to tailor the experience with us to meet your special interests and needs. We use Cookies and similar tracking technologies to track the activity on our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. For more information, please see our Cookie Notice.
  • Web Beacons, Pixels and Tags. We may use remarketing services (e.g., Google, Facebook) to advertise on third party websites to you after you visited our Website. We, and our third party vendors, use pixels to inform, optimize, target and serve ads based on your past visits to our Website. Pixels are tiny graphic images with a unique identifier, similar in function to Cookies, which are used to track online movements of website users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel tags are embedded invisibly in websites. For more information on the use of pixels, the privacy policies of these companies, or to opt-out of such advertising placement, please seek out such information from the companies listed above.

Do Not Track

We do not respond to browser-based Do Not Track signals. However, some third party websites may keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

Our Website contains links to third-party websites and services (e.g., third party payment processors, such as Shopify) and some of those third-party websites may be co-branded with our logo (the “Third Party Services”) or may provide services or functionality unrelated to our Website. While we may contract with these Third Party Services to perform services on our behalf, these Third Party Services are not our services. Except as described in this Privacy Policy, we do not control (and are not responsible for) third party content or privacy practices. We encourage you to review carefully the legal and privacy notices of all other digital services that you visit.

How We Use and Share Your Information

We use your information only for purposes of providing the Services described above. Specifically, we will use or share your information as detailed below.

To provide and maintain the Website. We may use your information to monitor the usage of the Website.

For the performance of a contract. We may use your information to carry out your purchase of our product.

To communicate with you. We use your data to send you information about our Services, to respond to you when you contact us for support services or other reasons, as needed. If you provided us with an email address or phone number, we may also send newsletters, surveys, offers, refill and reorder reminders, and other promotional materials related to our Services and for other marketing purposes of Epion Brands and our affiliates. You can control these marketing communications by using your notification preferences in account settings. To unsubscribe from email notifications, you may also click the “Unsubscribe” link in an email. To stop receiving text messages from Epion Brands, reply with STOP, END, CANCEL, UNSUBSCRIBE or QUIT.

With third party service providers performing services on our behalf. We may share information with our third party service providers to perform the functions for which we engage them, e.g., to monitor and analyze the use of our Website, to advertise on third party websites to you after you visited our Website, for payment processing, or for shipment tracking. For example, we may share information with Bullseye Location Software, to better target stores to buy our products, or Shopify when you purchase one of our products.

With our affiliates. We may share your information with our affiliates, who we require to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

With Business partners. We may share your information with our business partners to offer you certain products, services or promotions.

To create anonymous data. We may remove all identifying information from your data to create anonymous data and aggregate that data with other anonymous data. We may disclose this aggregated, anonymous information without restriction.

With Advertisers. We do not share or sell your information for marketing purposes; however, as indicated above, we share certain information for advertising purposes.

For corporate restructuring. We may share some or all of your information in connection with or during negotiation of any merger, financing, acquisition, dissolution transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, we many transfer your information as a business asset. If another company acquires our company, business, or assets, that company will possess the information we collected and will assume the rights and obligations regarding your information as described in this Privacy Notice.

For legal purposes. We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.

Recipients of Your Information

As described in this Privacy Policy, we share your information with third parties, affiliates and service providers, including (but not limited to):

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  • Where it is necessary for us to provide Services to you, our legal basis for processing your personal information is our legitimate interests (or those of a third party) so long as your interests and fundamental rights do not override our interests;
  • Where we need to perform the contract we are about to enter into or have entered into with you; or
  • Where we need to comply with a legal or regulatory obligation

Your Options Regarding Your Information

Opt-Out

We may periodically send you free newsletters and e-mails to the e-mail address that you provided that directly promote the use of our Website or Services. You may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you service related communications, including, but not limited to, emails related to your order, and notices of any updates to our Privacy Notice.

Cookies

If you decide at any time that you no longer wish to accept Cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Services or all functionality of the Services.

For additional information regarding our Cookies, please see our Cookie Notice. If you need further assistance regarding your options, please contact us and we will consider your request in accordance with applicable laws.

Data Retention

We retain the personal information we collect for as long as needed to provide the Services. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with users. We will also retain usage data, as described above, for internal analysis purposes. We generally retain usage data for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.

Information Security

We use a combination of technical, administrative, and physical controls to maintain the security of your data. If you have a security-related concern, please contact us. In order to protect you and your information, we may suspend your use of any of the Website, without notice, pending an investigation, if we suspect any security compromise.

Children’s Privacy

Our Website is not intended for use by children. Children under eighteen (18) should not send any information about themselves to us. We do not collect personally identifiable data from any person that we know to be under the age of eighteen (18). If we learn that a child under eighteen (18) has submitted information to us through any part of our Website, we will attempt to delete this information as soon as practical.

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

PRIVACY POLICY FOR CALIFORNIA RESIDENTS

Effective Date: October 11, 2021

This Privacy Policy for California Residents supplements the information contained in Epion Brands, LLC’s and their affiliates’ and subsidiaries’ (collectively “we,” “us,” or “our”) Privacy Policy and Terms and Conditions and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). This Privacy Policy for California Residents is adopted to comply with the California Consumer Privacy Act of 2018 (as amended), the California Privacy Rights Act of 2020, and its implementing regulations (“CCPA”) and other California privacy laws. By visiting our website, www.korikrilloil.com and its related domains, including www.korikrilloil.com, shop.korikrilloil.com, lp.korikrilloil.com, buy.korikrilloil.com and korikrilloilrewards.com(collectively, the “Website”), you consent to the practices described in our Privacy Policy, Terms and Conditions and this Privacy Policy for California Residents.

Undefined capitalized terms have the same meaning as they do under the CCPA or our Privacy Policy, as applicable.

Personal Information We Collect And Share

Our Website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). Personal Information does not include “publicly available information” as defined in the CCPA.

As described in this Privacy Policy, we do not sell or disclose your Personal Information for money. We may disclose your Personal Information to a third party for a business purpose and for other purposes. Because the CCPA can define “sell” to include sharing of data with third parties even when we receive no money, we are disclosing how we share your personal information in order for you to determine whether you would like to opt out from that sharing of information. The cookie banner will include the option to select ‘do not sell my personal information’ and if you decide you would like to select this option after the point you see the cookie banner, please contact us at the email [email protected]
to ask us to remove your personal information from sharing with third parties. We may still need to provide your information to service providers or for business purposes only, such as part of fulfilling your order.

Below we have set forth a table to summarize categories of personal information that we may have collected from you within the last twelve (12) months. While we have not sold any of this personal information for money within the twelve (12) months preceding the revision date noted herein, we have shared the information with third parties which CCPA may consider a ‘sale’ of personal information.

Categories of Personal Information: Identifiers

  • Examples of Personal Information: Full name, email address, address, phone number.
  • Sources where we obtain the Personal Information: Information provided by you or from third parties including through advertising.
  • Business Purpose(s) for Collecting and Disclosing Personal Information: To provide you with our services.

Categories of Personal Information: Personal Information Defined under California Civil Code Section 1798.80(e)

  • Examples of Personal Information: Full name, address, phone number
  • Sources where we obtain the Personal Information: Information provided by you.
  • Business Purpose(s) for Collecting and Disclosing Personal Information: To provide you with our services.

Categories of Personal Information: Commercial Information

  • Examples of Personal Information: Ecommerce transaction information, which may include your full name, address, telephone number and email address.
  • Sources where we obtain the Personal Information: Information provided by you.
  • Business Purpose(s) for Collecting and Disclosing Personal Information: To provide you with our services.

Categories of Personal Information: Internet/electronic activity

  • Examples of Personal Information: IP address, search history, cookies, device type, browser-type, broad geographic location (city/town) store locator searches, referring website information, access times, demographics, and other technical information (scrolls/clicks on a page).
  • Sources where we obtain the Personal Information: Information collected from your use of the Website
  • Business Purpose(s) for Collecting and Disclosing Personal Information: For analytical purposes to improve the quality and relevance of our Website, and to provide you with our services.

Use Of Personal Information

We may use or disclose the Personal Information we collect for the reasons indicated in our Privacy Policy.

Your Rights And Choices

The CCPA provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Access To Specific Information And Data Portability Rights

You have the right to request that we disclose certain Personal Information we collected about you over the past 12 months. You may make such a request up to twice in a 12-month span.

Once we receive and confirm your verifiable consumer request, unless an exception applies, we will disclose to you:

  • The categories of personal information we collected about you in the preceding twelve (12) months.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exercising Access, Data Portability, And Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

  • Emailing [email protected] with the subject line: CCPA Information Request
  • Sending us a letter with your CCPA Information Request addressed to: 15 S. Grady Way, Suite 610, Renton, WA 98057
  • By phone: 1-833-48-KRILL

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request, to protect the security or functionality of our operations, and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements.

Response Timing

We try to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option and depending upon the information you provided to us. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, to the extent technically feasible.

We do not charge a fee to process or respond to your verifiable consumer request unless it is manifestly excessive or unfounded, especially because of the repetitive character of the request. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes To Our Privacy Policy

We reserve the right to amend this Privacy Policy for California Residents at our discretion and at any time. When we make changes to this Privacy Policy for California Residents, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Privacy Policy for California Residents, the ways in which we collect and use your information as described above and in our Privacy Policy, or your choices and rights under CCPA regarding such use, please do not hesitate to contact us:

by e-mail: [email protected]

by phone: 1-833-48-KRILL

by mail: 15 S. Grady Way, Suite 610, Renton, WA 98057